Resident Portal

Pay Rent & Submit Maintenance Online

Did you know that you can now pay your rent and submit maintenance requests online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Don't Have an Account?

It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link.

Get Started

Already have an account?

Click the button below to be taken to the Resident Portal login page.

Log Into Your Portal

Benefits

Once you've signed up, you can:

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps.

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Account Setup

It only takes a few minutes to get started! Here’s what you need to do: Contact us and let us know you're interested in paying your rent online. Give us your current email address so we can send you an invitation email. When you get the invitation email (it will come from donotreply@appfolio.com), click on the link in the email to set up your account. Create a secure password and activate your account. That’s it! Now you can log in anytime, from anywhere and make payments, schedule payments, view your payment history, and more!

Request an Activation Link

Complete the form below and we'll email you the activation link you’ll need to set up your account.

Contact us for all your Real Estate & Property Management Needs

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ROBERT MASSEY COMPANY

Main Office
2101 WROCKLAGE AVE
LOUISVILLE KY 40205

502.459.7070



Satellite Office
2210 Goldsmith Lane Suite #116-B
Louisville, KY 40218

502.653.7002

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